MPESA has today surprised a section of its vast subscriber base with cashbacks following a national outage of the service that affected transactions. Many users have confirmed receiving cashbacks of between KSH. 20 and 100.
Safaricom while sending the sums, have sent an accompanying message; Thank you for your patience as we fixed the MPESA service interruption recently. Please enjoy some cash back as a token of our gratitude, we appreciate you.
On Tuesday, many MPESA users were unable to use the service for at least four hours, inconveniencing hundreds of thousands of individuals and businesses.
